EHR1 Privacy Policy
Effective Date: January 1, 2023
Last Updated: July 10, 2025
1. Information We Collect
We may collect the following types of information through your use of the Site:
a. Personal Information You Provide Voluntarily
- Name, email address, phone number, practice information
- Login credentials (if accessing a secure area)
- Any information you submit via contact forms, demo requests, or customer service inquiries
b. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited, time spent on site, and referring URLs
- Device and operating system type
- Cookies and usage data
c. Information from Third Parties
We may receive information from trusted third-party services that help us manage marketing or analytics activities.
2. How We Use Your Information
We use your information to:
- Provide and improve the Site and our services
- Respond to your inquiries and support requests
- Process demo or product requests
- Send updates, newsletters, or promotional materials (with your consent)
- Analyze user behavior to improve user experience
- Ensure compliance with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and track how the Site is used. You can control cookie settings through your browser. Disabling cookies may affect certain functionalities of the Site.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Vendors who assist with hosting, analytics, marketing, or support
- Legal Authorities: When required to comply with applicable laws, regulations, legal processes, or governmental requests
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
We do not share Protected Health Information (PHI) submitted within the EHR platform via this public-facing website.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use industry-standard practices, we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal data, we will delete that information promptly.
8. Your Privacy Choices
You may:
- Opt out of marketing emails at any time using the “unsubscribe” link
- Request access, correction, or deletion of your personal information
- Disable cookies via browser settings
To exercise these rights, contact us at [support@ehr1.com].
9. HIPAA Compliance (Platform Use)
While this policy applies to the website, the EHR1 software platform itself is fully HIPAA-compliant. If you are a healthcare provider using the EHR1 platform, your use is governed by a separate Business Associate Agreement (BAA) and internal platform privacy protections.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the new terms.
11. Contact Us
For questions about this Privacy Policy or your personal data:
EHR1, Inc
Email: ehr1support@ehr1.com
Phone: 1-888-804-3471
Mailing Address:
EHR1, Inc.
929 W Sunset Blvd. #21-141
Saint George, UT 84770